At RetroArcade, we strive to provide a seamless gaming experience. If you're not completely satisfied with your purchase or subscription, we offer a 30-day money-back guarantee. Simply contact our customer service team, and we'll process your refund as long as the game has not been used extensively or in multiplayer modes. For rentals, cancellations made 24 hours in advance are eligible for a full refund. We’re committed to making sure every gamer has the best possible experience with us.